Privacy Policy

At Leadmagnetar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot platform.

When you create an account, we collect your name, email address, and any profile information you choose to provide. We also collect billing information for payment processing.

When you upload documents to create chatbots, we process and store that content to provide the chatbot functionality. This content is stored securely and is only used to power your chatbots.

We automatically collect technical information including your IP address, browser type, device information, and usage patterns to help us provide and improve our service.

We use cookies and similar technologies to remember your preferences, improve security, and enhance your experience using our Platform.

We use your information to create and manage your account, provide access to the Platform, process payments, and deliver chatbot functionality.

We analyze usage patterns to improve our Platform, fix bugs, and develop new features for better user experiences.

We may send you important updates about your account, service changes, or platform improvements. You can control these notifications in your account settings.

We use aggregated and anonymized data for analytics, research, and business purposes.

We work with trusted third-party services for hosting, analytics, and payment processing. These services only access information needed to provide their specific function and are bound by confidentiality agreements.

We may share information if required by law, to protect our rights, or to prevent fraud or abuse of our Platform.

We do not sell your personal information to third parties. Your data is only used to provide and improve our Platform.

In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your information, including encryption, secure servers, regular security updates, and access controls.

Only authorized personnel have access to your personal information, and access is strictly limited to what's necessary to provide our service.

You can view, update, or delete your account information at any time through your account settings. You can also export your data or request complete deletion of your account and data.

You can edit or delete any documents and chatbots you've created on the Platform. If you delete your account, your content will be removed from our servers.

You can control what emails and notifications you receive from us through your account settings.

If you're located in the European Economic Area or other jurisdictions with data protection laws, you have additional rights including the right to access, rectify, erase, restrict processing, and data portability.

We keep your information as long as your account is active. If you delete your account, we will remove your personal information within 30 days.

Some information may remain in our backup systems for a limited time after deletion, but it will not be accessible through our Platform.

Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it immediately.

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our Platform.

By continuing to use our Platform after changes are made, you agree to the updated privacy policy. If you do not agree to the changes, you should stop using the Platform and delete your account.

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@leadmagnetar.com.